J-0530
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Business Analyst | Non-line Manager | IT Marketing & Sales, M&S Japan
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JOB ID - 34927
Business Analyst
Our Company
At Boehringer Ingelheim we develop breakthrough therapies and innovative healthcare solutions in areas of unmet medical need for both humans and animals. As a family-owned company, we focus on long-term performance. We believe that, if we have talented and ambitious people who are passionate about innovation, there is no limit to what we can achieve; after all, we started with just 28 people. Now, we are powered by 50,000 employees globally who nurture a diverse, collaborative, and inclusive culture.
The Position
Are you a team player with a winning vision, flexibility, and passion for positive change? Would you like to be part of a global team to contribute to our business and the health of humans and animals? Do you strive to grow in a global environment with innovative technologies?
Tasks & Responsibilities
This role is part of the IT Marketing & Sales Customer Facing Excellence team, which delivers systems, applications, and digital solutions that improve customer experience, customer insights, and engagement across marketing and sales activities. You will work closely with both local and global stakeholders to support the Japan business and contribute to global initiatives.
As a Business Analyst, you will act as a trusted partner between business and IT. You will help business stakeholders identify opportunities, understand their needs, and translate those needs into technology solutions that deliver business value.
You will work closely with business teams to gather, analyze, and document requirements, ensuring that priorities are clearly defined and aligned with business objectives. You will facilitate discussions between business and IT teams, support demand management activities, and help drive continuous process improvements.
You will be responsible for defining business requirements, features, and user stories, as well as supporting system testing and user acceptance testing (UAT). In collaboration with internal IT teams, global product teams, and external vendors, you will help ensure that solutions are delivered successfully and meet business expectations.
You will also support the day-to-day operation of applications and services, including incident management, issue resolution, continuous improvement activities, reporting, and user support. A strong understanding of Marketing & Sales business processes and systems will help you identify improvement opportunities and provide effective support to users.
Using your business knowledge, analytical skills, and understanding of technology, you will contribute throughout the solution lifecycle, helping ensure that systems and services are reliable, effective, and aligned with business needs.
In addition, you will participate in and occasionally lead projects and cross-functional initiatives that improve business processes, increase operational efficiency, and create value for the organization.
Requirements
Required Qualifications
・Bachelor's degree in Information Technology, Engineering, Computer Science, or a related field.
・Experience as a Business Analyst, IT Business Partner, or in a similar role.
・Proven experience in gathering, analyzing, and documenting business requirements.
・Experience acting as a liaison between business stakeholders and IT teams.
・Experience supporting and coordinating projects in a cross-functional environment.
・Strong stakeholder management and relationship-building skills.
・Fluent verbal and written communication skills in both English and Japanese.
・Proven customer engagement and business partnering experience.
・Strong analytical, problem-solving, and critical-thinking skills.
・Self-motivated, proactive, and able to work independently.
・Good understanding of Marketing & Sales business processes and business needs.
Technical Skills
・Knowledge and experience with CRM solutions such as Veeva CRM, Salesforce, or similar platforms.
・Experience in business process analysis, requirements definition, and user story creation.
・Experience supporting system testing and User Acceptance Testing (UAT).
・Experience with application support, incident management, and continuous improvement activities.
・Basic knowledge of data analysis and reporting.
・Understanding of system integration concepts and data flows.
Preferred Qualifications
・Experience with Veeva CRM.
・Experience with Salesforce Platform.
・Experience working in Agile project environments.
・Experience with Demand Management and Portfolio Management processes.
・Experience in the pharmaceutical, healthcare, or life sciences industry.
・Knowledge of relational databases (RDBMS), such as Oracle or SQL Server.
・Knowledge of cloud platforms, preferably AWS.
・Experience working on global or regional projects.
・Understanding of Marketing & Sales systems and processes.
Personal Attributes
・Strong ability to understand business needs and translate them into clear and actionable requirements.
・Strong communication and stakeholder management skills, with the ability to build trusted relationships across business and IT.
・Collaborative team player with a proactive and results-oriented mindset.
・Strong sense of ownership and accountability, with the ability to work independently and drive initiatives forward.
・Passion for innovation, continuous improvement, and delivering business value.
・Strong problem-solving skills and the ability to adapt in a dynamic, fast-changing environment.
・Eager to learn new technologies and continuously develop professional expertise.
Recruiter : Ami Umezawa
Our Company
Boehringer Ingelheim is a biopharmaceutical company active in both human and animal health. As one of the industry’s top investors in research and development, the company focuses on developing innovative therapies that can improve and extend lives in areas of high unmet medical need. Independent since its foundation in 1885, Boehringer takes a long-term perspective, embedding sustainability along the entire value chain. Our approximately 54,300 employees serve over 130 markets to build a healthier and more sustainable tomorrow. Learn more at www.boehringer-ingelheim.com.
Why Boehringer Ingelheim?
With us, you can develop your own path in a company with a culture that knows our differences are our strengths – and break new ground in the drive to make millions of lives better.
Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.
Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after – as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you’ll be helping to transform lives for generations.
Want to learn more? Visit https://www.boehringer-ingelheim.com
Apply Now
【必須】情報技術・エンジニアリング・コンピュータサイエンス関連の学士号
【必須】ビジネスアナリスト、ITビジネスパートナー、または類似職種での実務経験
【必須】業務要件の収集・分析・文書化の実績
【必須】業務部門とITチーム間の橋渡し経験
【必須】クロスファンクショナル環境でのプロジェクト支援・調整経験
【必須】ステークホルダー管理および関係構築スキル
【必須】英語・日本語の流暢なコミュニケーション能力（読み書き・会話）
【必須】顧客エンゲージメントおよびビジネスパートナリング経験
【必須】高い分析力・問題解決力・クリティカルシンキング
【必須】マーケティング＆セールスの業務プロセスへの理解
【必須】Veeva CRM、Salesforce等のCRMソリューションの知識・経験
【必須】ビジネスプロセス分析・要件定義・ユーザーストーリー作成経験
【必須】システムテスト・UAT支援経験
【必須】アプリケーションサポート・インシデント管理・継続的改善活動の経験
【必須】データ分析・レポーティングの基礎知識
【必須】システムインテグレーションの概念とデータフローの理解
【歓迎】Veeva CRMの実務経験
【歓迎】Salesforceプラットフォームの実務経験
【歓迎】アジャイル開発環境での業務経験
【歓迎】デマンドマネジメント・ポートフォリオ管理プロセスの経験
【歓迎】製薬・ヘルスケア・ライフサイエンス業界での経験
【歓迎】OracleまたはSQL Serverなどのリレーショナルデータベース（RDBMS）の知識
【歓迎】クラウドプラットフォーム（特にAWS）の知識
【歓迎】グローバルまたはリージョナルプロジェクトへの参画経験
【歓迎】マーケティング＆セールスシステム・プロセスへの理解
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